Privacy Policy

CLP Benton Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website or services.

1. Information We Collect

Information You Provide

When you contact us for estimates, schedule services, or fill out forms on our website, you may provide personal information including your name, address, phone number, email address, and details about your project. We only collect information that is necessary to provide our services and communicate with you effectively.

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information such as your IP address, browser type, device information, and pages you visit. This information helps us understand how visitors use our site and allows us to improve our online experience.

2. How We Use Your Information

We use the information we collect to:

• Provide estimates and schedule concrete services
• Communicate with you about your project
• Send appointment reminders and project updates
• Process payments and maintain billing records
• Improve our services and customer experience
• Respond to your questions and support requests
• Send promotional materials if you have opted in to receive them

We will never sell your personal information to third parties. We only share your information when necessary to complete your project, such as with material suppliers or subcontractors working on your job.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site.

You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on our website.

We may also use third-party analytics services, such as Google Analytics, to help us understand website traffic and usage patterns. These services may use cookies and collect data about your browsing behavior across different websites.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. We use industry-standard security practices to safeguard data transmitted through our website and stored in our systems.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When information is no longer needed, we securely dispose of it.

5. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access through our website.

We may use third-party service providers to help us operate our business, such as payment processors, email marketing platforms, or scheduling tools. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

6. Your Rights and Choices

You have the right to:

• Access the personal information we have about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal information, subject to legal requirements
• Opt out of marketing communications at any time
• Object to certain processing of your information

To exercise these rights, please contact us at hello@concretebenton.com or call (501) 381-3996. We will respond to your request within a reasonable timeframe.

7. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

8. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You may request information about the categories of personal information we collect, the purposes for which we use it, and the categories of third parties with whom we share it. You also have the right to request deletion of your personal information and to opt out of any sale of personal information, though we do not sell personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: